Your Employer Does Care About You.

That is why they offer you an employee assistance program (EAP). The EAP is no cost to you and most importantly it is completely confidential and private. Your employer does not know that you use our services. They pay an annual upfront fee to offer you this benefit, and there is no billing when you use the service.


We can help you with a variety of concerns. From depression and anxiety to marital conflict; from alcohol and drug abuse to concerns about parenting and children; from household budgeting and getting along with co-workers we can help you find solutions.

Using your Employee Assistance Program is as easy as 1, 2, 3.



    This is the most difficult part. Most people report they thought about using the EAP long before they made the first call. When you call we'll get some basic information and ask you briefly about your situation. This allows us to match you with the counselor best suited to meet your needs. This phone call usually takes less than five minutes.


We'll do our best to offer you an appointment within 3 business days of your call. We have convenient appointment times including evenings. The counselor you speak with on the phone may or may not be the counselor you will be meeting with.


We believe the best way to help you with your situation is face to face in a confidential and professional setting. Appointments generally last about 50 minutes. At the first appointment the counselor will want to get to know you and about your concern and help you to formulate a plan. Follow up appointments can be scheduled with your counselor as you continue to work together to reach your goals.


Associates in Employee Assistance
100 CrossKeys Office Park

Fairport, NY 14450
Toll Free: 877.327.2778
Phone: 585.383.4478