Why have an employee assistance program?
Personal problems that are identified early and resolved have a less likely chance of impacting job
performance. As an employer, providing access to an EAP for your employees will result in a more
productive work force. Lower absenteeism, retention of good employees, reduced conflict, and
greater attention to detail on the job can all be gained by having an EAP for your employees. This
adds up to savings. Some companies are even able to lower costs of health insurance because they
have an EAP
Access is the key.
When your employees reach out for help, they should be able to make a brief call and get an appointment scheduled quickly. Most people who see a counselor have thought about it for a few months before they make the initial call. Easy access is the key to a great EAP.
Face to face is best.
Sound clinical practice requires face to face assessment, not a phone assessment.
A thorough assessment of emotional states has to be seen as well as
heard. Critical and small nuances can't be picked up over the phone
by a counselor. A good doctor does not prescribe medical treatment
without seeing the patient. It's the same in counseling.
Your EAP benefit-Keep it simple.
Most employers purchase EAP services for the counseling it provides
for their employees. Excessive add-on services drive up the costs at the
expense of quality counseling. In the end, you're not really getting anything more.
A clinician run EAP offers the best possible counseling services for your employees. Their commitment to ethical and quality clinical services can't be matched. Additionally, when you have a question or concern you will speak directly with an accountable professional who is fully empowered (an owner), and in charge. No run around.
Utilization- Getting your money's worth
The true measure of your EAP utilization is the annual number of employees seen and the number of counseling hours provided. It may also include management referrals, supervisory consultations and any Critical Incident Stress Debriefings provided, Utilization that reports phone contacts to schedule appointments, and web site hits may be misleading
What makes us different- The bottom line
We are clinicians who have been in this business a long time. We develop caring/productive relationships with the clients and companies we serve. We know counseling is the most valuable EAP service. We understand that in our line of work, quality services can't be provided if our business grows too large. We run this EAP.
Counselor qualifications.
In getting the best EAP for your employees, make sure you're getting the most qualified clinicians to provide counseling services. Our clinicians have at least ten years EAP experience in addition to other clinical experience and qualifications, like SAP (Substance Abuse Professional), CEAP (Certified Employee Assistance Professional), CASAC (Certified Alcohol and Substance Abuse Counselor), and mediation.